skymesh.net.au

UTTER DISGRACE - SCAMMERS OPERATING AS AN AUSTRALIAN OWNED BUSINESS

Joined 5th November 2025 based on the fact Skymesh advertise they were Australian owned and sales woman Megan assured me they had Australian based tech-support.By the 14th November 2025 we had NO INTERNET SERVICE AT ALL AND NO ONE PICKING UP at the Skymesh Service Desk. For nearly 4 days we were without the internet. No apology. No 24hr follow-up (as promised) after the restoration of service. If they had, they would know my internet service was NOT performing as advertised. On Saturday the 13th of December 2025 the service ceases to stream TV (and films). The latency is so enormous the best it can do is play trailers or home made videos on YouTube. DOWNLOAD SPEED ranges from 2.18Mbps up to 17.39Mbps. The higher readings are "ALWAYS" ON Ookla!?!!I'm now 6 DAYS WITHOUT AN INTERNET SERVICE. I've phone Tech Support for HELP around 9 or 10 times. (I can't sit on the phone all day). I've also called the general service desk and the saleswoman who sold me the service. All promise to call back and NEVER DO!So I tried sending a form and some emails asking for my refund because Skymesh is doing nothing to fix the problem and they advertise a money back guarantee if their service is unsatisfactory in the first 30 days. NOW THEY ARE GHOSTING ME AND I FEEL LIKE I'VE BEEN CAUGHT IN A SCAM THAT'S SET-UP TO CATCH AUSTRALIANS. Yesterday I read reviews from other Aussies who cannot get a response from Skymesh and are sick of chasing them on the to get the Internet Service they have paid for. P.S. I am yet to learn who the Australian owner is but they should be hung, drawn and quartered AS SHOULD THE GOVERNMENT'S COMMUNICATIONS OVERSIGHT "IF" an Irish Receptionist, an English Saleswoman and a couple of Phillipino ?Techs at a Call Centre "IN THE PHILIPPINES" are able to get away with operating as an Australian owned and operated business.

Date of experience: Dec 18, 2025