I have been trying to resolve an issue with my account for 1 month. I have 4 mobiles on my account, you’d think they would want to resolve and keep me as a customer. Technical service has been appalling. I get promises on it being sorted within 3-5 days and it never is. It is causing a lot of stress. I even went to a store in Leeds they were so unhelpful, kept saying they didn’t know the journey of the 4th phone so couldn’t help me. Ridiculous. I am completely sick of this now, and I will terminate my contracts as soon as I can. My issue is an app error, I can’t see any of my sims since adding the forth phone, god knows what they’ve done but everyone I speak so says there is a technical problem. The customer service has been rubbish!!
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