I had a disappointing experience with this service. I understand it was a busy period, but that doesn't justify the lack of communication. I was in touch via text with a representative who asked for my purchase details and address to provide a shipping quote. I replied and then waited... but nothing came. Hours went by without a quote. Eventually, I pointed out their lack of response, and only then did they finally send a quote. While their reply was polite, it was too late for me. Leaving customers uninformed is unacceptable. They mentioned being short-staffed and needing to make a delivery, but that's no excuse for neglecting someone who's already reached out. Imagine if a customer was in the store, sharing their information, and the staff just walked away without any follow-up. That's not how to treat customers.
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Music - It's something that seems to speak to all of us, even those who don't play an instrument. It's hard to describe the effect music has on us but it's fair to say life wouldn't be the same without an epic soundtrack to go with it. Passion for all things musical is really the essence of why Sky Music Supplies was established, and we continue to develop and evolve each year to offer a broader range of tools for musicians to express themselves. See more
