CAUTION FOR TRAVELERS ⚠️
If your flight is cancelled, the service may withhold your refund for an extended period. There are no clear updates, no accountability, and a lack of respect for customers. My flight was cancelled by the carrier, and the refund is legally owed. Yet, the service continues to hold my funds. This is not customer service; it feels like exploitation. I urge the platform to clarify why such agents are endorsed.
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