While watching live EFL football last Wednesday on the app, the stream failed around the 35th minute. I got a blank screen followed by an error message. The picture and sound came back briefly at the start of the second half but then failed again. Many fans reported similar issues, indicating a problem with the broadcast service. After complaining, I received a confusing voicemail and an email suggesting I reboot my equipment—completely unhelpful given the event was already over. I’ve asked why they won’t acknowledge the issue was on their end. This is unacceptable service!
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