A couple of weeks ago I won a code for a DVD from Skystore to the value of £9.99. I visited the Skystore website and found a DVD I wanted but it cost £13.99. I continued with the purchase then got a message to say the credit card details skystore held were out of date and I should go onto 'my account' and update it. I got into 'my account' but there was nowhere on this abysmal website to change my card details. Eventually, after going through dozens of pages I found one where I could make a credit card payment, so I paid £4.00 on my card, which it accepted. Then nothing happened. So I wrote in to skystore asking where my DVD was. After several days I got a response asking for loads of security details so I duly responded with the answers. Now, another several days later they want me to go into 'my account'and retrieve the last four numbers of the obsolete credit card. I couldn't find the details last time so there was no hope of finding them again on their abortion of a website. I have told skystore to either send me the DVD or return my £4.00 and forget it. After this appalling treatment to just get a DVD I am seriously considering cancelling my Sky subscription. DO NOT EVER TRY BUYING ANYTHING FROM SKYSTORE - JUST GO TO YOUR NEAREST DVD RETAILER.
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Sky Store is home to all the biggest blockbusters. With new movies to buy or rent every week, direct from the cinema and now Box Sets to Buy & Keep too.
