As a new subscriber, I'm encountering significant problems with the picture freezing and pixelating right from the start, which is unacceptable. My broadband and connection are fine, and there are numerous reports about this issue online. It appears to be related to how the service is configured, as it struggles to maintain a steady stream depending on the server Sky selects and its load. This situation reminds me of the past when calls would fail to connect on New Year's Eve due to high demand. It feels like a cost-cutting measure, operating below capacity to save money. Online reports indicate this problem has been around for years, suggesting that addressing it isn't a priority compared to attracting new customers.
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