Woeful customer service, had a mix up with their package plan for SkyTrak, I was told in a chat, not to worry, there’s nothing to pay again, and that I’d be out in the correct plan within two days, I’ve keep the screen shots of our conversation, stating the above, then two hours later, I had an email, I thought great, that’s the activation code.No it wasn’t at all, it’s was more blah blah about, I’ve paid for this and this, I now need to pay another £179, their main package bacsically, yet in March I paid £90, then two days ago £90, I went online again, I was offered a deal to pay another £90 and I’d also bet 4 months free, I said no thanks, anger had taken over by now, I now going to small claims court, the product itself isn’t that accurate, it also takes lots of patience for correct set up, connecting to WiFi, then setting up in network mode, I now wish I’d paid more and purchased a GC2 from Foresight, I’d have stuck with the SkyTrak, but shocking customer service has made me grow a hate for the company and product, I didn’t think I could be so annoyed that it would make me give up on a product I thought was half decent, just shows you the power of good customer service, but being lied to, I just can’t accept, small claims court next, screen shots ready, then YouTube, company review, as well as SkyTrak.
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The first personal launch monitor of its kind, SkyTrak is a realistic and real-time golf practice and play system. SkyTrak connects wirelessly to your mobile device or computer, then accurately captures and displays launch data and ball flight as soon...