Sky you are absolutely disgusting , we cancelled my mums broadband and sky package last April as the costs were rising. We rang them and obviously cancelled it , received a box to return the items hub and TV box . Everything sorted we thought. Until this week I checked my mums bank statements to find Sky have been taking payments from her account since last April. Absolutely shocking over £40 a month and her contact was cancelled. What the hell is wrong with you ! I have tried to ring them and was promised a call back regarding a refund, still nothing . Mum didn't cancel the direct debt herself so this made her vulnerable to them scamming her. The guy I spoke to said ' please madam don't cancel the direct debit yet " We will now be contacting her bank to one cancel the direct debit and two claim for the 7 months money you continued to take . This is theft by your absolutely disgusting company.
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