Dealing with the airline has been incredibly frustrating. We experienced a 5-hour delay for a flight nearly 6 months ago. After submitting a reimbursement request the same day and receiving APPROVAL, the refund is still missing. When reaching out to the airline, the only response is to “please be patient and wait.” There’s no clear timeline provided. This has been a terrible experience.
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SkyUp Airlines LLC is a Ukrainian charter and low-cost airline, which began its operation in May 2018.
