I am incredibly let down by the service! I had reserved a party several weeks ahead of time. Just two days before the event, which coincided with my daughter's birthday, I received a call stating they had to cancel my reservation due to permit issues that wouldn't be resolved in time. (Two days before?) They proposed to reschedule my party at a different time and location, along with a 20% discount for the inconvenience. Feeling desperate and under pressure from my very disappointed 8-year-old, I agreed to consider it. The representative promised I would have 24 hours to decide if I left a $75 deposit. After the call, I checked my email and saw that no discount was applied; it was actually $107 more! I quickly called back the number, but a different person said they couldn't help and suggested I hang up and call again to reach a regional manager. I did so but couldn't speak to anyone and left a message, which has gone unanswered. I am truly devastated. This service has ruined my daughter's birthday!
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Sky Zone is a chain of indoor active entertainment centers in the United States, Canada, Australia, Colombia, Guam, Guatemala, India, Kuwait, Mexico, Norway, Pakistan, Saudi Arabia, United Kingdom, Bahrain, Oman, Qatar, and UAE that features numerous c...
