I want to highlight that this product is truly remarkable. Like many things, it’s not perfect, but the company was dedicated to ensuring a positive experience! If you need it within 8-10 business days, it's wise to contact customer service. My order took some time, likely due to high demand and shipping delays. I reached out to a representative who responded quickly and was very courteous! They understood my situation, as these purchases were gifts, and prioritized my order. When my full shipment didn’t arrive, I contacted them again, and after reviewing my provided images, the replacement items were sent within about 5-6 days. Initially, I was skeptical, but their quick communication and resolution reassured me. While I don’t expect perfection, I do expect the company to support their product and address issues. The representative’s efforts significantly contributed to my positive review, earning it 4 stars, as some minor details from the pictures were missing from my product. Nevertheless, the product is well-crafted, soft to the touch, and maintains a high-quality feel even after washing! I purchased three 7-piece sets and am grateful to the representative for making this experience enjoyable for special people in my life! I plan to buy from this company again!
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Our mission at SLEEP, By SĀNTI has always been to surprise and delight you with unexpected, distinctive finds for your bed and home. We source and craft all of our products with care, ensuring that any treasure you find at SLEEP, By SĀNTI is unique, just like you. Explore our bedding shop to find styles and fits perfect for your bedroom.
