sleepbysanti.co

3.8
3.8 Based on 21 reviews

Our mission at SLEEP, By SĀNTI has always been to surprise and delight you with unexpected, distinctive finds for your bed and home. We source and craft all of our products with care, ensuring that any treasure you find at SLEEP, By SĀNTI is unique, just ...

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Average Rating

3.8

/
5

21 Reviews

5 Star
62%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
29%

All Reviews

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Review Time

Phoebe Butler
Remarkable Product with Excellent Support

I want to highlight that this product is truly remarkable. Like many things, it’s not perfect, but the company was dedicated to ensuring a positive experience! If you need it within 8-10 business days, it's wise to contact customer service. My order took some time, likely due to high demand and shipping delays. I reached out to a representative who responded quickly and was very courteous! They understood my situation, as these purchases were gifts, and prioritized my order. When my full shipment didn’t arrive, I contacted them again, and after reviewing my provided images, the replacement items were sent within about 5-6 days. Initially, I was skeptical, but their quick communication and resolution reassured me. While I don’t expect perfection, I do expect the company to support their product and address issues. The representative’s efforts significantly contributed to my positive review, earning it 4 stars, as some minor details from the pictures were missing from my product. Nevertheless, the product is well-crafted, soft to the touch, and maintains a high-quality feel even after washing! I purchased three 7-piece sets and am grateful to the representative for making this experience enjoyable for special people in my life! I plan to buy from this company again!

4
Date of experience: Dec 27, 2025
Grateful for My Purchase Experience

I want to express my appreciation for the product I bought. While not everything is flawless, the company truly aimed to make my experience a positive one! If you need your order within 8-10 business days, I advise checking in with customer service. My order took a little longer due to high demand and warehouse shipping. I contacted a representative who was very prompt and courteous in their responses. They understood my concerns since these items were gifts and prioritized my order. When my full shipment didn’t arrive, I reached out again, and after reviewing the images I provided, the replacements were sent within about 5-6 days. Initially, I was uncertain, but the quick communication and resolution reassured me. While I don’t expect perfection, I do expect the company to stand by their product and fix any issues. The representative’s dedication played a key role in my positive review, which is why I’m giving it 4 stars, as some minor details from the pictures weren’t in my product. Overall, the product is well-made, soft, and retains its quality even after washing! I bought three 7-piece sets and am thankful to the representative for making this a pleasant experience for some special people in my life! I will definitely purchase from this company again!

4
Date of experience: Dec 27, 2025
Corina Walker
Smooth Return Process

I ordered a bedding set, and while the color didn’t match my expectations for my master bedroom, the customer service was exceptional. The bedding was never used; I only unpacked it to see how it would look in the room. A representative handled my return professionally, making the process smooth and stress-free. This experience showcased how much they value their customers. It’s wise to review the refund policy before purchasing, but overall, my experience was great, and I truly appreciated the excellent service. Highly recommend!

5
Date of experience: Dec 19, 2025
Valarie C.
Luxurious Comfort You Can Feel!

I am completely enamored with my comforter set. From the moment I unboxed it, the quality was apparent. The fabric is incredibly soft, smooth, and breathable—luxurious without being heavy. It strikes the perfect balance of cozy and lightweight, keeping me comfortable all night without overheating. The stitching is beautiful, and it enhances the look of my bedroom. After using it, I noticed a genuine improvement in my sleep quality. It feels like high-end hotel bedding at home. Even after washing, it maintained its softness and shape, highlighting the craftsmanship. If you're considering upgrading your bedding, this option is 100% worth it. Exceptional comfort, beautiful design, and noticeable quality. Highly recommend!

5
Date of experience: Dec 10, 2025
Adora Reed
Fantastic Customer Support

The customer service provided was excellent in resolving any issues I had. I easily exchanged a product after opting for a different blanket at the last minute. Missing pillowcases were sent promptly. I love my new blanket!

5
Date of experience: Dec 09, 2025
Karolyn
Extremely Disappointing Experience

Honestly, this company has been incredibly frustrating. I didn’t see any information about being unable to cancel orders before shipment during the purchasing process. Logically, if you still have my merchandise, just cancel it. I reached out via email politely, but all they offered was to change my order to a different comforter. I’ve had to file a claim with my bank due to their lack of responsiveness. I’m extremely annoyed. DO NOT ORDER FROM THEM.

1
Date of experience: Dec 07, 2025
Lauryn Smith
A Loyal Customer

I was so pleased with the comforter and duvet cover I ordered that I bought another set for my guest room and treated myself to some sheets. Customer service was very responsive when I had questions about a product and an order issue. I would definitely recommend!

5
Date of experience: Dec 06, 2025
Madarrow9266
Luxurious Couch Blanket

I purchased the couch blanket in gray, and it is stunning. It's the softest, most luxurious blanket I've ever owned. It’s weighted and incredibly warm, which I love. I was so impressed that I bought a second one in snow color for my bedroom. You won’t be disappointed with this blanket.

5
Date of experience: Dec 04, 2025
Ælfweard Baker
Received Incorrect Color and No Response

I received the wrong color bedding and my emails about returning it have been ignored. They seem to be unresponsive.

1
Date of experience: Dec 02, 2025
Karyne Fisher
A Sleep Game Changer!

I ordered this product because I was struggling to sleep well. My therapist advised me to invest in my sleep, and although I was impatient, it was worth the wait. First, don’t be cheap; order a set with the oversized comforter included. The comforter fits inside the duvet cover, making it fluffy and heavy! The velvet fitted sheet set is unmatched. Now I sleep like I’m in clouds every night. I got the king-size set and even ordered another for my guest room. My guests deserve this sleep experience too. Thanks to this company, I’m no longer sleep deprived!

5
Date of experience: Nov 24, 2025

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Business Details

  • Our mission at SLEEP, By SĀNTI has always been to surprise and delight you with unexpected, distinctive finds for your bed and home. We source and craft all of our products with care, ensuring that any treasure you find at SLEEP, By SĀNTI is unique, just like you. Explore our bedding shop to find styles and fits perfect for your bedroom.

  • email support@sleepbysanti.co
  • language https://sleepbysanti.co

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