The adhesive doesn't work at all. The device doesn't stay in place. I emailed the company about sending it back for a refund, as was in their initial policy. Now they are saying there have been so many returns that they are requiring videos of your sleep etc. I'll post what they said below. They have changed their requirements to get a refund! Scam.........Email exchange--Me:I bought the product under your return policy from over a month ago. You cannot change it now and force me to abide by new rules. It's not my problem that others have not used the item.On Wednesday, August 21, 2024 at 12:40:59 AM EDT, SleepEase Support support@sleepease-us> wrote:Dear Valued Customer,Thank you for your trust and support.Due to a significant number of returns where the product was sometimes not even used, we have decided to revise our return conditions. We are confident in the effectiveness of our product, as demonstrated by many satisfied customers.To view our updated return policy, please visit our website. These new conditions take effect immediately.......Re:SleepEase SupportAug 21 at 8:51 AMHello,Please note that the product must be used for at least 20 consecutive nights before a refund request can be made. To be eligible for a refund, you will need to provide a video showing the application of the product and a video of your sleep to verify if snoring or sleep apnea persists.If you wish to return the product after the 30-night trial, return shipping costs are the responsibility of the customer. The return address is located in France.^^^^None of this was part of their return policy, when I purchased the item. Stay clear of this sham.
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SleepEase's mission is to transform nights disrupted by snoring and sleep apnea into peaceful, restorative nights. We understand how these problems can affect not only the quality of life of sufferers, but also their partners. That's why our aim is to provide effective, comfortable and non-invasive solutions.
Our flagship product, SleepEase Pro, uses medically certified electromuscular stimulation (EMS) technology to strengthen and retrain the throat muscles responsible for snoring. Unlike other devices that simply mask the symptoms, SleepEase Pro tackles the root cause of the problem. Thanks to this device, users can avoid a lifelong dependence on CPAP (continuous positive airway pressure) machines or mouthpieces, which are often uncomfortable.
SleepEase Pro is designed to be simple to use, and begins to show effects from the very first night. It installs in just 30 seconds and works automatically during sleep, detecting snoring and stimulating muscles to stop it. What's more, it offers a lasting solution: with regular use, throat muscles strengthen, gradually reducing the need to use it.
Ultimately, our mission is to enable our customers to wake up every morning refreshed and ready to conquer the day. We firmly believe that everyone deserves quality sleep, and we're committed to making that possible through innovations like SleepEase Pro.See more
