On arrival at 1st Class lounge at Waverley Station, the staff (one person) was not very friendly. An unexpected limited choice of drinks and food: small packets of biscuits; bottled water and tea/coffee. We arrived here an hour in advance of boarding the train as the advertised description of the lounge experience was very different.
The train did leave bang on time! During the journeyy, the noise and very jolty movements of the train (through the night) meant our sleep was very broken.
Unfortunately the cooked breakfast was almost inedible. My husband chose the meat cooked breakfast and I chose the vegetarian. I chose fresh orange juice which had a fizzy quality to it which usually suggests it’s started fermenting! Both meals were lukewarm warm. On my plate, the 2 mock rashers of bacon were cold, almost burnt (as was the one sausage) and very hard. The teaspoon-portion of spicy beans was mushy and cold. The scone was so hard and dry. I asked a member of staff serving us about the scone and they said it was not designed to be toasted but fried; toasting was the only means they have to heat it. We would suggest not offering this food if there are not the facilities to cook it properly…
The only real positive about the journey was that the staff on the train were very friendly.
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Caledonian Sleepers are overnight train services running between Scotland and London.
