I purchased an expensive mini water replenisher for a CPAP, but it arrived with defective sensors that fell off, causing a flood and damaging my nightstand. I attempted to return it after using it for less than a week, but my request was automatically rejected. When I contacted customer service, they directed me to the manufacturer, which is unacceptable since this is not a warranty issue. To make matters worse, I was charged for supposed free returns, yet my return was denied. I would not recommend this service, as you might end up facing frustrating policies.
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