Absolute scam company. I bought a part for a CPAP tube that I didn’t end up needing. I tried to cancel the order before they shipped it but they wouldn’t do that. I had to wait until it arrived and then return it. Somehow, ordering one part means they’re going to charge you monthly and send you the same part every month. I called to try and cancel the second order and return the first and was told to wait until the second order arrived and return both then. The person I spoke to assured me that I had 60 days and it wouldn’t be an issue. The second order said that it arrived but was not in my mailbox or on my door. When I emailed about this I was told I would have to contact the local post office. Fortunately, it arrived a few days later, I’m assuming that was a postal error. However, when I called to return both products they initially said I could only receive store credit. Then they agreed to return the second one but will not return the first because it is only eligible for 30 day returns. I’m waiting to hear back from a supervisor, in hopes that they will accept both both returns and refund my money. I’m not expecting them to cover my shipping costs, only return the products. The fact that they are being so petty about two $16 parts shows you what type of company you are dealing with. There are plenty of other great companies, don’t waste your money on unethical businesses like Sleeplay.
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