I had a SLIME "All-Purpose Inflator" for several years, but it had seen better days (lol). However, I used it extensively and relied on it to check and fill my bicycle and Motorcycle tires.Recently, I received a newer SLIME All-purpose inflator as a gift, but when I went to use it, the pressure gauge was malfunctioning.I contacted SLIME, admitting that (since it was a gift) I didn't have the receipt hoping I could get directions on adjusting the pressure gauge. When told the gauge couldn't be fixed, I was quite surprised at how much further the customer service people (specifically Ms. F. E. of the customer service dept) went to help me. After some very thoughtful emails, SLIME offered to replace my broken unit at no charge.THIS WAS QUITE THE WONDERFUL SHOCK! I was ready to discard the broken unit, but now, I will be receiving a new replacement!SLIME didn't have to do this, as I said, I didn't have a receipt and was ready for having no choice but to replace the broken unit.SLIME has proven it cares about the quality and performance of its products. Furthermore, it ensures its customers are more than just a sales number.I am truly in awe over this support; it's not something you see every day, and I endorse SLIME (and the way Ms. F.E. treated me).
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Since 1989, Slime has been committed to preventing and repairing flat tires. As the worldwide leader in tire care, we offer products that give customers the tools they need to care for their tires, save money, stay safe and have fun. No More Flats!
