Review Time
Had a problem with my Slime tire inflator, the thumb switch broke. A very small and inexpensive part, but without it a very useless and expensive piece of equipment.This AM I called ITW Global’s 800 number and left my callback number, really not expecting to hear from ITW.Well, a short while ago, I received a call from a very friendly and helpful service representative, Fanessa Elmore, who listened to me explain my issue and asked for the information on my particular Slime inflator until the the problem was located and the solution was found.Thanks for your patience and support.
I purchased a Slime tire gauge from my local hardware store that was unfortunately defective. I contacted Slime, and they handled the situation perfectly—replacing the gauge quickly, without any hassle, and at no cost to me. The replacement works exactly as expected. Great customer service!
Hi Fanessa, Thank you oh so very Much for you're Kindness and you're Professionalism !Just Waiting on the Fuses ....As soon as i get them , I Want to give you an Awesome Review !!! One Question....Can i get you're Bosses Name so i can Copy (Him or Her ) On what a Fantastic Person you are and What a Great Job you do !!!!! God Bless you and Have a Great Day /Week as well !!!! Thank You Once Again !!!!!
I used peel and stick patches and inflated the bicycle tube to 25 psi the pressure was 45 to 60 psi, when I tried to get it to the correct pressure, it blew a hole in the patch. I thought I could double patch it, but it would not hold air. Don’t waste your time or the two dollars.
The first photo is of soapy water foaming at the plug site, notice it is centered right over the plugs. This is what leaked out from the few seconds it took to spray the plug and grab the camera to get the photo. After a quick wipe I took the second photo, and you can see small bubbles and one large one directly coming from the core of the plug. The plug must be made of a fibrous material and saturated with a rubber like substance but in this batch not enough. It shows a lack of quality control. This leak loess 10 PSI overnight. Please note the seal between the plug and tire was good only the plug itself leaked. This was a Slime brand plug. And now I have to pay to add photos!
I had a SLIME "All-Purpose Inflator" for several years, but it had seen better days (lol). However, I used it extensively and relied on it to check and fill my bicycle and Motorcycle tires.Recently, I received a newer SLIME All-purpose inflator as a gift, but when I went to use it, the pressure gauge was malfunctioning.I contacted SLIME, admitting that (since it was a gift) I didn't have the receipt hoping I could get directions on adjusting the pressure gauge. When told the gauge couldn't be fixed, I was quite surprised at how much further the customer service people (specifically Ms. F. E. of the customer service dept) went to help me. After some very thoughtful emails, SLIME offered to replace my broken unit at no charge.THIS WAS QUITE THE WONDERFUL SHOCK! I was ready to discard the broken unit, but now, I will be receiving a new replacement!SLIME didn't have to do this, as I said, I didn't have a receipt and was ready for having no choice but to replace the broken unit.SLIME has proven it cares about the quality and performance of its products. Furthermore, it ensures its customers are more than just a sales number.I am truly in awe over this support; it's not something you see every day, and I endorse SLIME (and the way Ms. F.E. treated me).
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Since 1989, Slime has been committed to preventing and repairing flat tires. As the worldwide leader in tire care, we offer products that give customers the tools they need to care for their tires, save money, stay safe and have fun. No More Flats!
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