I had to cancel our reservation over 24 hours in advance due to illness in the family. I discovered they have a no-refund policy on deposits. While I understand the need for a deposit, it seems unfair not to return it with proper notice. This practice discourages timely cancellations, and I won’t be returning given the many other options available.
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Slug and Lettuce is a chain of bars that operate in the United Kingdom, with a large number located in London and South East England.
