Nowhere in the ordering process was it mentioned that the product ships directly from overseas. There was a delay in delivery, and the offered discount felt presumptuous since I hadn't even received my order yet. When it arrived, the same discount was included, so it hardly felt like an apology. The pillow is tiny and not suitable for toddlers at all; it's a complete waste of money! I spent £28, only to find the same item for £9 elsewhere. Avoid at all costs!
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