I would give -23 stars.Let's start from saying that the scam lays in the lack of transparency. They let you order ( my order was placed when the item was listed as in-stock). I spent 48 quids for one product, nowhere on the page did they say that deliveries don't take place.... unless you wanted to spend 30£ for DHL + further (unspecified) amount of money for import. 3 weeks into my order, I still have not received an email about the dispatch. They sent an email confirming the order, but did NOT include any dispatch notice saying that all shipping have been suspended ( I wonder whether this is true though)Here the message I received from SLURP on Facebook ( they never replied to my comments and answered in private, possibly just to allow more ppl to buy) : "Hello xxxx, we'e come across your comment on our FB post and we're here to address your concern.Unfortunately, due to the Covid-19 situation globally, standard flights to the UK and other countries (via Korea Post that we rely on shipping orders) are still suspended and we don't have any estimate as to when they will resume. But based on the improving situation in Korea, we anticipate that the air traffic will be restored in the coming weeks. Pending orders will be shipped in priority as soon as flights to your country resume. Our sincere apologies for any delay in shipping your order and sincerely seek your patience and understanding in this uncertain time ❤"HERE THE SCAM PART: "By the way, while standard shipping is not available at the moment, we can ship your order asap using priority shipping carriers like DHL. This means costlier but faster shipping ($30USD, shipping and delivery typically takes 3-8 working days from date of shipment). Also, please note that you might have to pay tax depending on your Customs regulations (but we will lower the declared value so tax is minimal if not free). If you'd like to choose this option, please let me know and I'll send you an invoice."In ordinary websites, you read this type of info through appropriate pop-ups so that, shall you want to go on with the order, you will do so in an informed way.This is not SLURP's case. On SLURP website, you need to actively look for the link leading to what mentioned above. Useless to say that such a link is nowhere immediately accessible on the website. Basically they take your money and then say 'see u later'. This is the most unprofessional brand I have come across, hands down.
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Pharmaceutical lab with a focal point in innovative skin care formulas