I signed up and paid €140 to create a business profile on this platform. After creating the profile, I tried to make changes so it better reflected my business concept. Only afterwards was I informed that these changes were considered “material” and not allowed.This restriction was not clearly explained at the time of purchase. Once payment was made, a paywall kept appearing, which prevented me from properly editing or correcting my profile. As a result, I was locked into a profile that no longer represented my intended business idea.I contacted support and was told I would need to create a completely new profile instead of editing the existing one, despite having just paid. I have requested a refund within the 14-day cooling-off period and am waiting for this to be resolved so I can start again correctly.The platform may be useful, but the process around edits, paywalls, and clarity before payment needs to be much more transparent. Be very sure you fully understand all restrictions before paying.
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Smarkets is the company fusing sports betting, prediction markets and financial technology into a sleek exchange.