smarkets.com

1.1
1.1 Based on 21 reviews

Smarkets is the company fusing sports betting, prediction markets and financial technology into a sleek exchange....

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Average Rating

1.1

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5

21 Reviews

5 Star
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4 Star
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3 Star
5%
2 Star
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1 Star
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Darren Jones
Terrible website but probably spoilt by betfairs site. Withdrawals are ridiculous, take too long and

Terrible website but probably spoilt by betfairs site.
Withdrawals are ridiculous, take too long and only allowed up to my deposit unless I use a 2nd card.
Inexplicable.
Going back to the site, cumbersome with no common sense.
Liquidity poor.
Pointless, account now closed.

1
Date of experience: Mar 18, 2026
Darren Jones
Terrible website but probably spoilt by…

Terrible website but probably spoilt by betfairs site.Withdrawals are ridiculous, take too long and only allowed up to my deposit unless I use a 2nd card.Inexplicable.Going back to the site, cumbersome with no common sense.Liquidity poor.Pointless, account now closed.

1
Date of experience: Mar 18, 2026
Frank F
Disgusting Company - please avoid

Just started using them. Lost £600 on sports bets , usually £10 - £25 bets. They had no issues accepting deposits. Only winner was Young in the golf. Go to withdraw £380 winnings and says the maximum I can withdraw is £150. What a scam. They are just crooks. Anyone reading this please avoid them. Will probably get a response from customer services manager back on here saying usual rubbish about emailing someone. No way in the world is this a peer to peer exchange. It’s basically legalised theft. Thing is I’m a mug punter so would have probably kept on playing with them but they have just lost what would have been a decent customer. Just pay customers if they win ( still losing overall ). It’s not bloody hard.

1
Date of experience: Mar 15, 2026
Emma Nash
SCAM

I placed bets and instead of receiving winnings I lost my money. When I tried to withdraw what was left of my balance the money left the account and more money left my bank. It’s a scam. The customer service replies once then ghosted me. I will be taking this up with the bank and the police.

1
Date of experience: Mar 11, 2026
Brian swe
My bad experience

Hi i want to report that are keeping my money i just made a new account and they suspended it directly. I just put is about 500 euro. Now they have my 500 suspend and they are not answering their mail. I had very high hopes for smarkets.

1
Date of experience: Mar 11, 2026
Laura
Incredibly frustrating customer…

Incredibly frustrating customer service. If you are locked out of your account you only have the option to email and I’m still waiting for a response 5 days later. They have my money in the suspended account but no way to withdraw it.

1
Date of experience: Mar 08, 2026
Honey
Four now and they doing have any…

Four now and they dont have any markets up weekend racing in the UK Betfair has had them up for hours aswell as bookmakers. Its the same every week they dont seem to care whoever is in charge of racing.

1
Date of experience: Mar 05, 2026
Adam
Ok let's summarize

Ok let's summarize. People are considered terrorists and money launderers who are also too stupid to decide for themselves how much to play for. Who wants to play with a company like that, which also pretends to be a betting exchange but in reality matches the bets themselves due to lousy liquidity. I think I will refrain from playing with such scammers...

1
Date of experience: Mar 04, 2026
customer
They wanted me to send them bank…

They wanted me to send them bank statements, so i simply refused instead they closed my account, I would avoid this company

1
Date of experience: Mar 01, 2026
Felix
AVOID

I’ve been a loyal customer for a while now, when I first made an account I was asked for documents which was no problem as they verified my account and documents within 24 hours. However, I recently won big on their sister site SBK and they have suspended my account, affecting my smarkets and sbk account. They asked for documents to verify my account which I provided instantly, that was a week ago and no update or response to any of my follow up emails.

1
Date of experience: Feb 06, 2026

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