AVOID THIS COMPANY AT ALL COSTS. They advertise factory seconds but deliver poor-quality second-hand items. I purchased an upright fridge (a discontinued factory second, laughable) and immediately noticed issues. There were marks on the fridge walls, scratches on the glass shelves, and the compressor never stopped running. The temperature fluctuated from 3 degrees Celsius to 8 degrees Celsius without settling in between. After contacting them three days later, I was unfairly blamed for not understanding the thermostat. When I requested a return and refund, they flatly refused and warned against any insults, which I hadn't even made. It became clear they have treated many customers this way. I mentioned the Consumer Guarantee Law Section 56, but they dismissed me, claiming they would be happy to see me in court. My next move will be to involve Consumer Affairs.
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