UNHAPPY CUSTOMER: SmartBalanceShops.com AFTER TWO MONTHS - NO DELIVERY _ NO REPLY to emails nor phones and NO REFUND STILL.I expect a response to my email, alternatively I will need to log a legal complaint with the authorities and take further action.I placed an order for two hoverboards on 3 JUL 25 and up to now not delivered. They were supposed to be delivered within 3 working days and then you then informed me that you have an issue with the supplier delaying the item. I requested a refund which you confirmed would be processed… to date I have still not received my refund. Now after more than 2 months, I keep calling the numbers on your website and sent you emails asking for the status and not getting any reply.The service and customer support has been less than poor and I will have to start taking action with authorities, in reviews and on social media should I not get a reply within the next 24 hours!
Claim your business profile now and gain access to all features and respond to customer reviews.
Producer, distributor and retailer for Electric Mobility Vehicles.
We engineer Hoverboards, Scooters, Motorbikes, Snowmobiles, Children Cars and many more, with the help of our Engineering Network and our Proprietary Factories.
We are always online on our Online Shops and EU Marketplaces, and also in Various Retail Shops throughout Europe. We offer a Premium, Safe and Comfortable Shopping Experience and Pre-Post Sale Support. See more
