Communication is good. However, I ordered frames with free lenses on a special deal. I sent them my current prescription, which is accurate. They responded saying the prescription is too old. I explained I'm currently wearing glasses with that same prescription and just need a spare set. They came back with a disappointing reply saying the eye association can't issue glasses with an old prescription. Even though the site offers the option to upload a prescription or manually enter what you want, it seems like excuses to avoid providing the free lenses as advertised. They suggested a new evaluation for an additional cost, which defeats the purpose of choosing them for their pricing. My last glasses were done last year with the same prescription without issues. Therefore, their excuse is invalid. If they advertise free lenses, be cautious.
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Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
