I have bought several pairs of prescription glasses from the company, but their practices seem increasingly deceptive. The price match guarantee is ineffective, and they do not honor lower prices from other sites. I received misleading delivery dates for my latest order, and after two weeks of waiting, the status still shows "Prescription Lenses Processing". Despite multiple inquiries to the support team, I received no real updates. I was informed of a delay due to an "unforeseen event" without further details. My only compensation was a small discount and express shipping, even though I paid significantly more than at another vendor. I regret not canceling my order and going with the other vendor. The company should uphold its policies or provide better compensation to loyal customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
SmartBuyGlasses is a leading local eyewear e-commerce in the United States. With over 15 years of expertise in the eyewear industry, SmartBuyGlasses sells an extensive range of eyeglasses, sunglasses, and contacts at the best prices. They offer frames from both designer and affordable brands, with free standard lenses that can be fully customized with a variety of high-quality lenses and coatings. Whether you want single-lens, progressive, blue light block, or photochromic, SmartBuyGlasses has everything you need for the clearest vision and optimal eye health.See more
