I ordered glasses from SmartBuyGlasses on 29.09.2025.
The order was never delivered.
The company confirmed that the item was not received and officially approved a refund. I have written confirmation of this.
Order number: DE0798990722G
Order amount: 457 €
Despite their confirmation, the refund has not been issued to this day.
I have contacted support, but the issue remains unresolved.
This experience is extremely disappointing. I am still waiting for my money to be returned.
If you are reading this review, it means that the funds for the product were not refunded and the situation was not resolved.
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SmartBuyGlasses is a leading local eyewear e-commerce in the United States. With over 15 years of expertise in the eyewear industry, SmartBuyGlasses sells an extensive range of eyeglasses, sunglasses, and contacts at the best prices. They offer frames from both designer and affordable brands, with free standard lenses that can be fully customized with a variety of high-quality lenses and coatings. Whether you want single-lens, progressive, blue light block, or photochromic, SmartBuyGlasses has everything you need for the clearest vision and optimal eye health.See more
