The worst website to purchase a mobile phone from. It’s a nightmare experience I am facing , no one seems to answer my phone on the call centre number. And the sales team takes their own sweet time with responding to the emails.I have tried to reach them multiple times through multiple channels and there is no response. Do not ever buy from this website.
Read your reply and i think it’s clearly a joke. Let me explain the whole situation . I order my phone on the 19th of Feb and i get a email to verify my identity on the 20th and i have no confirmation of verification unless I kept chasing you guys through calls and emails. No confirmation on when it’s getting dispatched . I kept emailing you everyday asking for an update. 8 days and no confirmation and vague responses not sure what exactly takes so long to get a phone delivered if your operating from UK and the delivery is in the UK. Can’t reach you on your number and when i decide to cancel my order and left a review you call me. The response from your team is a JOKE
Oh icing on the cake , after I left his review , TONY (pretty sure using the name cuz this name has been mentioned in reviews couples of time and trying to use emotional angle) calls me and says they ll dispatch the phone today and I will have it by tomo. So your telling me that me begging you for an update on emails and trying to reach you on phone did not work but a review did. You win a customer by TRUST that’s a basic rule of business and you guys fail miserably at it.
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SmartCellular.co.uk is the quick and easy way to order at ease with just a click of a button.
If you are looking to upgrade your mobile phone, or buy it as a gift for someone, we have the solution.
Our smartphones are sim free avoiding you the hassle of changing your number, and we post it to your destination free of charge.
We offer high quality tech and deliver a great standard of customer service. We are an established business that is unique in sourcing the best smartphones.
We operate online, telephone and mail-order. Smart Cellular have varied ranges of mobile phones, from Apple to Samsung, to the latest accessories.
Smart Cellular commits to provide the right product, right price together with reliable delivery to our customers.
You can rely on us as our experts have taken care of the products, quality check, inspection as well as factory audit.
You can contact us on Facebook, Crisp and can email us as we will be responding to all and any enquirers. You can also call us on 02039358546 as our operators are available and more than happy to help.
Kind regards,
Thank you and Happy shopping
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