I ordered a cable, but they sent me something completely different from what I had ordered. I sent it back to get a refund. I received a confirmation message from the parcel locker that they had picked up the package, but they keep telling me they don’t know who took it or where it is, saying things like "we'll check the cameras," etc. They ignore my emails for weeks, deliberately avoiding communication and pretending to be clueless - all to minimize interaction and make me forget about my money so I stop contacting them. It’s been 4 months, and they still haven’t refunded me. They are complete scammers who use a scheme - sends the item, receives it back from the customer, doesnt refund the money, ignores the customer and sends the item again to someone else.
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