I consistently buy this ink because I believe it to be the best available. I have an HP 4500 and always order the XL cartridges. My last order was in July—a 2-pack of black ink. Yesterday, I attempted to install my last cartridge, but my printer had issues with it. Unfortunately, the refund/return window had closed. One reason I chose this service is their Canadian office and 24/7 support. I called and spoke with a representative who was incredibly understanding. He promptly offered to send a replacement pack, assuring me it would arrive on Wednesday. To my surprise, it arrived today—and it works perfectly! I am very thankful for the representative's amazing assistance. I highly recommend this service for all your printer cartridge needs. Thank you for the excellent support!
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