I had a technical issue, mostly of my own creation, and reached out to Smart Ink for help. I got a technician named Alex. This guy is a jewel. He was well beyond patient and got me running after I thought that I was having a problem with my printer drivers. After determining that my real problem was just cleaning out the printer spooler, he determined that the driver problem that I thought was causing me problems was an attempted scam. I have been ordering ink for over then years from Smart Ink and I have NEVER once had a bad customer service experience. Again, Alex, thank you for your help.
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