rented a car through Yango, with SmartLeaseDubai.com as the sub-rental company. I paid a security deposit of AED 1,999 at delivery.After returning the car, I was told the deposit would be refunded within 30 working days. The refund was delayed. After repeated follow-ups, they suddenly claimed deductions for a traffic fine (AED 713) and extra kilometers (AED 412).This is incorrect. My rental included 600 km, and I drove only around 400 km. I requested official proof of the fine and mileage calculation but received no response.I have full documentation, photos, and chat records. Very disappointing experience and poor communication.I would not recommend this company. Still waiting for refund
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