This is the worst car rental company i've ever experience. i NEVER write reviews eventhough experience is bad, but the fact that i spent my time here to write reviews? explain how dissatisfy i am. 1. Car given was completely in zero tank. 2. They said no deposit, but they have lots of additional charges that were not mentioned. Returned the car and suddenly asked for a "cleaning fee" 3. when it comes to them asking for payment, they replied within seconds. SECONDS. and when it's time to returning the deposit, i got read for so many times. messaged them for days, all i got was a read. 4. 30-35 days deposit will be returned they said. BS, it's been 40 days now, after several times complaning, calling, they "made" the transfer, which i HAVEN'T receive till today by the way, and they send the screenshot of the receipt, it said cheque will be credited end of the month (which is 25 days from today) . i'm not even sure if i will get this money or not, let's see in 25 days. WORST EVER, DO NOT GET IT FROM THIS ! It can look "cheaper" than other rental, but consider your deposit is gone. they should change their name to something else because clearly SMART is not the one.
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