Called in and the guy I spoke to sounded insufferable as he read his script as he boasted about the companies trustpilot reviews. The guy was getting aggressively pushy and sounded like he was running out of breath asking for my credit card information to schedule an appointment. Each time I told him I was calling for a quote on the monthly/biweekly pay, he got angrier. When I asked for the quote on the surrounding shops for installation, he placed me on a brief hold (understandable) in which he angrily said only 1 shop picked up for a quote. Once he told me the quote, he hung up on me instantly
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Smart Start is a privately held company based in Grapevine, TX. It began serving clients on December 1st, 1992. In the years since, it has built a reputation as the leader in alcohol monitoring technology. Smart Start focuses on ignition interlock technologies for vehicles as well as portable alcohol monitoring devices. The company has built one of the largest, most successful programs worldwide.
To date Smart Start has served over a million clients and prevented over 6.5 million illegal vehicle starts. In addition, we have provided over 506 million safe starts since 1992. In 2008, Smart Start entered the global market developing a distribution system and representation in 19 countries outside of the U.S. Going forward, the company plans to continue to expand both its international presence as well as its product offerings.
The quality of Smart Start devices, their ease of operation, access to over 1000 service centers and a 24/7 bilingual Customer Care Center makes Smart Start the vendor of choice for both clients and monitors. Smart Start's commitment to state of the art technology and best of class service has established themselves as the industry leader. See more
