The smart ring I received from this seller was not the cheapest option, but it was also not the most expensive. Unfortunately, it inaccurately counted steps while I was sitting at my desk. I'm okay with a faulty device as long as the supplier allows refunds. However, I’m now on my fourth email to them, and they require pictures of the product intact and expect me to cover return costs, including various restocking fees. I anticipate they will charge me for the return despite the product being faulty, and I'm unsure if I'll receive a straightforward answer.
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