Been requesting a PAC code for over a week to be told everytime I speak to customer service there is a delay will take 5 working days. A week later still been told there's a delay and will be 5 working days. You will receive an email once your number has ported over for us to generate a PAC code. Funny thing is the number ported over to smarty mobile within 24 hours of me giving them a PAC code to take my number to them.
Customer service operators are just speaking from a script saying once your number has ported over you can request your PAC code.
Avoid this company at all cost. Just wanting money.
They will then reply to this with the same message saying that saying that they will contact the complaints department but never heard anything from them.
Had to contact complaints department to get it sorted. And low and behold withing 2 hours of speaking to complaints department was sorted. Don't use Smarty just want your money and don't want people to leave so cause as many obstacles as they possibly can to get it to run into another month contract. AVOID AVOID AVOID
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