Unsatisfactory customer service. I bought a padel racket and after using it three times, the strap broke. Attempting to return it has taken four weeks of emails and photos, only to be told to destroy the racket, send a photo, and then they might issue a refund (likely not including the shipping costs). I am very disappointed with such poor customer service. What guarantee do I have for receiving the refund and how long will it take?
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Smashinn is the online destination for the best tennis and padel equipment, clothing and accessories.
Smashinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 10,500 trusted brands available with fast delivery times and a 30-day returns policy.
More than 35,000 products can be shipped to all the players in over 180 countries around the world.
Smashinn offers its customers top quality brands and products - all at the best possible prices, with satisfaction guaranteed and an easy returns service.
Tennis and padel players will find a great range of rackets, clothing, equipment and more on Smashinn, including brands such as Asics, Nike, Head, Dunlop, Nox, Wilson, Drop Shot, Babolat and Bullpadel.
The extensive range of tennis rackets, strings, balls and grips will satisfy any tennis player, and padel players will also find a very comprehensive range of rackets and balls.
Smashinn has categorised its large range of rackets by brand, as well as classifying each racket by its control, power and balance, making it easier than ever to find the perfect racket for your game.
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