The machine has been out of order for 3 weeks, and contacting the support team has been a struggle. Although the machine was repaired in 2 working days, they couldn't provide a delivery date for another 4 days. An £800 machine malfunctioned after less than a year! I wouldn't recommend this brand.
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Smeg Service is committed to providing the customer with the highest level of service with our network of trained service engineers. We believe communication is at the heart of good service.
