I am extremely disappointed with this brand. We bought a premium oven expecting durability, but it has been a disaster. After just one year of normal use, the oven door fell off. This is supposed to be a luxury appliance, yet it didn't last as long as cheaper brands we've owned. The support is also lacking, as they simply stated that the warranty is over. For such a high-priced item, this is unacceptable. I will never buy from this brand again and advise others to reconsider.
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Smeg is an Italian manufacturer of upmarket domestic appliances.