My oven, which is about a year old, developed an electrical fault. An engineer attempted to fix it by replacing a part, but this resulted in the oven malfunctioning completely. The process has dragged on for over a month, leaving me without a functional oven. With the holidays approaching, I sought a quick resolution, but the responses I received were unhelpful. Ultimately, I no longer trust this brand and prefer to seek alternatives. This experience has been disappointing in both product quality and customer service. I wouldn’t recommend this brand to anyone.
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Smeg UK manufacture high quality domestic appliances for your home. Combining technology, style and design, Smeg products include: fridge freezers, ovens, hobs, range cookers, dishwashers, washing machines, small appliances and sinks and taps.