I bought my daughters school bag from here in January but recently some of the stitching around the mesh bottle holder came out so I contacted them using their online form and attached pictures and they responded straight away, provided a free delivery code for Evri to return the item and then sent a replacement once they received confirmation of my return! The replacement bag was sent using express shipping. Really happy with the service and wouldn’t hesitate to order from them again! Thank you Smiggle!
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