When you buy any product from the website, you are automatically enrolled in an "auto delivery program". I ordered a "Pro Whitening Gel" 1oz for $24.95. A month later, I received a full-sized product meant for 90 days, and I was charged $29.62 for it. This charge repeats for another two months, totaling $88.86. They do not send any order confirmation or shipping emails, nor are any details available in the customer portal. It's deliberately complicated to keep customers trapped in this scheme. I discovered the details of their practices on the terms and conditions page, which are barely visible when you review the specifics of their sale. Here's what it states:
THIS IS A SCAM. By purchasing a product on their site, you agree to Automatic Renewal Terms. Your membership in the program continues until you cancel it. They can terminate your membership at any time without notifying you. IF YOU ARE ENROLLED IN THE AUTOMATIC RENEWAL PROGRAM AND HAVE PROVIDED A VALID CREDIT CARD OR OTHER PAYMENT METHOD, each shipment will be automatically processed at the time of each subsequent shipment or installment payment and charged to the payment method you provided at the start. If you want to cancel your participation in the automatic renewal program, you must contact the support team using the numbers listed on the website.
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