Their support is extremely lacking. The messaging support is a complete joke. I messaged them for 10 days and created tickets but got no response. After calling them twice within two hours, they blocked my number. There are no email replies, services, or support. Everything they say is deceptive. I initiated a refund, which was processed, but the services were terminated before the refund was deposited. The back-and-forth with their support is troublesome. I did give them a chance to correct their mistakes, but nothing more can be done from their end. I may consider resubscribing if they can assure me of improved services.
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