I decided to try this service because it seemed promising—I go through almost one set of retainers a year due to mild grinding. I placed my order, but the kit only came in one size with no option to choose at checkout. When I called to mention it didn’t fit, they suggested sending a smaller size at an extra cost. After completing the impressions and sending photos for approval, they rejected them and insisted I try a different size—even after explaining that it wouldn't fit. I didn't want to waste more time or money on something uncertain, so I asked for a refund. I was offered materials and shipping for free, but by then, I just wanted my money back. I rejected the offer and requested a refund again. After several back-and-forths, I finally got the refund approved, but they conveniently left out the compensation they promised. Overall, don’t waste your time—this feels like a scam. I spent less time writing this review than dealing with the team.
Claim your business profile now and gain access to all features and respond to customer reviews.
SmilePath offers the most affordable custom clear aligner in Australia. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other clear aligners and braces.