Review Time
My experience with the service was truly outstanding. The quality of service provided at a premium price is available here for much less. Their customer support has been excellent, offering continuous assistance throughout my aligner journey, and the aligners have proven to be very effective. They genuinely transformed my personality. Highly recommended.
This service is certainly reliable and not a scam. I am currently in my second week of aligners addressing some overcrowding with my teeth. The impression kit was straightforward and easy to use. Although the process is a bit lengthy, I was kept informed throughout. I received my first aligners, and they fit perfectly. The app is fantastic for tracking my progress and seeing what I’m working towards. It does take a bit longer than I initially expected for in-person treatment, but that’s understandable given it’s an online service. Their communication has been outstanding.
The process was a bit tricky, but I managed to complete it in the end. A brief video to illustrate the expectations at the start would be beneficial. The representative was attentive and pinpointed where I had made mistakes.
It was a challenging process, but I managed to get through it in the end. A brief video demonstrating the expectations would be beneficial. The representative paid great attention to detail and helped me identify where I went wrong.
The team has been incredibly supportive even after the procedure. They have an impressive system in place. Their retainers are of high quality and much more affordable than traditional options. Choosing them feels like a no-brainer unless you have very complex orthodontic needs.
I decided to try this service because it seemed promising—I go through almost one set of retainers a year due to mild grinding. I placed my order, but the kit only came in one size with no option to choose at checkout. When I called to mention it didn’t fit, they suggested sending a smaller size at an extra cost. After completing the impressions and sending photos for approval, they rejected them and insisted I try a different size—even after explaining that it wouldn't fit. I didn't want to waste more time or money on something uncertain, so I asked for a refund. I was offered materials and shipping for free, but by then, I just wanted my money back. I rejected the offer and requested a refund again. After several back-and-forths, I finally got the refund approved, but they conveniently left out the compensation they promised. Overall, don’t waste your time—this feels like a scam. I spent less time writing this review than dealing with the team.
This feels like a total scam. Do not waste your money. I ordered the impression packs and received them a week later. After taking two separate impressions and sending photos for review, they claimed they were not up to standard and insisted I have a video session to learn how to take the impression. I’ve used numerous night guards over the years without issues. They refuse to accept my impressions, claiming they don't meet their standards. I've been going back and forth with them for weeks now, and their guidelines seem outdated and incorrect. Their return address does not match the one on the return label. I will be disputing this purchase as it’s clear they have no intention of providing the night guard. It's been three weeks, and I still haven’t been able to return the impressions. Just pay extra and use another service or a dentist.
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SmilePath offers the most affordable custom clear aligner in Australia. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other clear aligners and braces.
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