The interview process is ludicrous. I was able to pass their aptitude test, which for a Virtual Receptionist position, is ridiculous to answer a phone and take messages. The aptitude test is 50 questions for which you will get 15 minutes to answer. If you are a software engineer or a mathematician, you will pass, Luckily, I had a strong background, and I passed. You will then move on to a video interview after passing this test along with others such as a typing test and a few others that will waste more of your time, if time is important to you. I have been told they receive 96,000 applicants a year. I honestly feel they are collecting AI data. The process is ridiculous for a mere $15.00 an hour. I would not waste time with the entire process.
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Smith.ai offers superior call answering and intake services for businesses of all sizes. AI Receptionist is our sophisticated, flexible AI + human call answering solution. On these plans, our AI handles the call answering and our live agents are available for escalations and more complex calls. AI Receptionist plans start at $95.00/month with a risk-free 30-day, money-back guarantee.
We also offer Virtual Receptionist plans, which include North America-based receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Plans start at $292.50/month and include free spam blocking, plus our risk-free 30-day, money-back guarantee.
With integrations including Clio, MyCase, PracticePanther, Lawmatics, and Calendly, plus thousands more through Zapier and Make, conversations are synced with your systems in real-time.
With 5,000+ direct integrations, including Clio, MyCase, HouseCall Pro, Service Titan, LawPay, and Calendly, plus thousands more through Zapier, conversations are synced with your systems in real-time.
With Smith.ai, businesses can automatically record their inbound and outbound calls so they never miss what their customers have to say. These calls will also be transcribed with personally identifiable information (PII) — such as credit card and Social Security numbers — automatically redacted so businesses can review calls by searching for specific keywords.
Smith.ai clients also have access to business intelligence tools like Call Intelligence, a robust set of features available within the Call Dashboard that puts key phone call data directly into your hands. The Call Intelligence tool lets businesses review and analyze phone call data of what actions were taken during calls including scheduled appointments, calls transferred, completed intake forms, and more so you can operate your business more efficiently.See more