Writing 2 reviews on this company as I find the stafff absolutely amazing at 9304 Gateshead. The service is truly amazing from every member of staff they can’t do enough for you. All your needs are dealt with and a personal touch is always given. A joy to call as I know my concern will be resolved. Thank you All.No stars here please noteMy second review I’ll post on SMITH NEWS HEAD OFFICE MANAGEMENT !!! And HEAD OFFICE CREDIT CONTROL MANAGER WHO you can never speak to but her poor staff have to relate her feedback to customers. I took after my brother business has he was going through chemo treatment for stage 4 cancer nothing was changing in the business the same name same accountant and same newspaper company that we have been with smith News since 1991!!!!!!Due to bank details my name on account I was told that I would have to pay Smith news £1300 as I was NEW CUSTOMER WITH NO TRADING HISTORY????!!!! Trading with you since 1991. Same accountant. Same business name nothing as changed on the free hold property but account name and account details ???Please be warned any changes you are classed a new customer not sure how and £1300 is a joke !!! The accounts of trading are available since 1978 when my dad brought the business! Dealing the head office management is impossible.
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