★☆☆☆☆ I had a disappointing experience with customer support. Even though my account is settled every Friday, my newspaper delivery was missed. When I contacted the support team, I was mistakenly told that payment had not been processed, leading me to pay again. After verifying the payment, I was informed there was no driver available and I would need to collect the papers myself. When I requested the collection address, I was put on hold for about 15 minutes, only to be told the address could not be shared and was advised to search online. The call ended abruptly without resolution. This reflects a total lack of professionalism and basic customer service. As a dependable client relying on timely deliveries, this support level is unacceptable. Based on this experience, I cannot recommend this service.
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